ITGumbo: spicing IT up

Israel-based ClickSoftware Technology Ltd. recently won a contract to "optimize the scheduling operations of several hundred technicians responsible for [IT] break/fix, installation and maintenance work" at the 2008 Olympic Games in Beijing using its ClickSchedule and ClickAnalyze solutions.

According to the company's website, ClickSoftware is a mobile workforce management and service optimization solutions provider whose solutions
 

"create business value for service operations through higher levels of productivity, customer satisfaction and cost effectiveness. From proactive customer demand forecasting and capacity planning to real-time decision-making, incorporating scheduling, mobility and location based services, ClickSoftware helps service organizations get the most out of their resources."

IT professionals looking for real-time performance solutions should pay attention to how ClickSoftware's products handle the pressures of the Olympics later this year. Few situations get more real-time and demanding than that.


Company Facts

Founded in 1997.

Moshe BenBassat, Chairman and CEO.

Hannan Carmeli, Chief Operating Officer.

Products: ClickSchedule, ClickAnalyze and ClickMobile.

Website: www.clicksoftware.com